Terms and Conditions

Last updated: 23 March 2025

Please read these Terms and Conditions carefully before using Planning Checker. By creating an account or using this service, you agree to be bound by them.

Important notice: Planning Checker is an informational guide only. The data and AI-generated content on this platform must not be relied upon as accurate, complete, or current. You assume full responsibility for any decisions you make based on information provided by this service. Always verify all information directly with the relevant local planning authority before taking any action.

1. Who We Are

Astor Holdings, Sydney, Australia. Contact: [email protected].

2. What Planning Checker Does

Planning Checker is a service that monitors UK planning authority portals for planning applications near addresses you register. When a relevant application is found, we send you an email alert and, where possible, an AI-generated plain-English summary of the application.

3. Guide Only – No Guarantees – User Assumes Responsibility

Planning Checker is provided as a guide only. It is not a substitute for professional legal, planning, or property advice. We do not guarantee:

that every planning application near your address will be detected (coverage depends on data publicly available from local planning authorities);
the accuracy, completeness, or timeliness of any data displayed or delivered — planning data may be delayed, incomplete, or incorrect;
the accuracy of AI-generated summaries — these are produced automatically and may contain errors, omissions, or misinterpretations;
that the service will be available continuously or without interruption;
that alerts will be delivered within any specific timeframe.

You accept full responsibility for any decisions you make based on information from this service. You should never rely solely on Planning Checker for legally or financially significant planning decisions. Always verify information directly with the relevant local planning authority. We strongly recommend obtaining independent professional advice before acting on any planning information.

4. Your Account

You are responsible for keeping your login credentials secure. You must not share your account with others or use it to monitor addresses on behalf of third parties as a commercial service. You must provide a valid email address. You must be 18 or over to use this service.

5. Acceptable Use

You agree not to:

use the service for any unlawful purpose;
attempt to access or scrape data beyond your own account;
attempt to reverse-engineer or copy the service;
submit false or misleading information;
use the service in a way that could harm, disrupt, or overburden our systems.

We reserve the right to suspend or terminate accounts that breach these terms without notice.

6. Intellectual Property

Planning application data is public information sourced from local planning authorities and belongs to those authorities (and is subject to Crown Copyright / Open Government Licence where applicable). AI-generated summaries and digests produced by Planning Checker are our property. The Planning Checker software, branding, and design are owned by Astor Holdings and may not be copied or reused without permission.

7. Use of Your Data to Improve the Service

Where you have given explicit consent via your profile settings, we may use anonymised patterns from your usage (such as which planning applications you viewed or flagged as relevant) to train and improve our AI models for commercial purposes. We will never use your personal details, email address, or property addresses for this purpose. You may withdraw this consent at any time through your profile page without affecting the provision of the core service. Full details of how your data is used are set out in our Privacy Policy.

8. Limitation of Liability

To the fullest extent permitted by law, Astor Holdings shall not be liable for any indirect, incidental, consequential, or special loss arising from your use of Planning Checker, including (but not limited to):

missed planning applications or delayed alerts;
inaccurate, incomplete, or misleading AI-generated summaries or planning data;
financial loss, loss of property value, or missed investment opportunities;
any decision made in reliance on information from this service;
service interruptions or data loss.

Our total aggregate liability to you for all claims arising under or in connection with these terms shall not exceed £100.

Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law (including UK consumer protection legislation).

9. Privacy

Our Privacy Policy explains how we handle your personal data and forms an integral part of these Terms and Conditions. By using the service, you acknowledge that you have read and understood the Privacy Policy.

10. Changes to These Terms

We may update these terms from time to time. If we make material changes, we will notify you by email at least 14 days before they take effect. Continued use of the service after that date constitutes acceptance of the new terms. The date at the top of this page always reflects when the terms were last updated.

11. Termination

You may delete your account at any time by emailing [email protected]. We may also terminate or suspend the service at any time. On termination, your property monitoring data will be deleted in accordance with our Privacy Policy.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the law of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of your home jurisdiction. If you are a consumer resident in an EU member state, you may be entitled to bring claims under the laws of your country of residence.

13. Contact

For any queries about these terms, email [email protected].